Foothill Online Learning - Student Help Center

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Contact Customer Service

Note - Our help desk system allows you to track the status of submitted requests, post follow-up notes and correspond with help desk operators in a bulletin board fashion. In order to use all these benefits you need to login using your user id and password before submitting service requests. Registration is quick and free.

 (this form is for new inquiries only, click here to post follow-up for a previously submitted question) 

NOTE: Most students will NOT be able to login to the Etudes course site until the first day of this upcoming quarter.

If you do not receive a response from the Help Desk within 24 hours, please check the spam or junk folder in your email account. Also, be sure that you enter your email address correctly.

Email Address*
Your First and Last Name:*
Your Etudes User ID:*
Instructor's Name:
Course Prefix, Number and Section:*
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Which type of computer do you use?
Access Code
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Message (please ask only one question per form)
Markup (Allows marking text as bold, italic, underline, code and inserting html links or images. Markup help.)
Confidential (notification emails relating to this service request will not include message text)